Sunday, August 18, 2019

A Human For Nature Essay example -- Essays Papers

A Human For Nature When looking at the issue of humans and nature throughout history, one significant figure stands out in my mind: Theodore Roosevelt. Without him, the most beautiful and serene places in North America may have been destroyed or fallen to the hands of developers. Development and conservation of land have been issues that we have faced since Europeans first landed in America. Today, environmental issues are a concern that any contending political candidate must address. In focusing on Theodore Roosevelt, we will find a basis for preservation in America. We will also explore some of the preservation actions that take place in our world today. The original forests in the United States covered an extremely large amount of land. It is estimated that forests took up roughly 1 billion acres of land, including Alaska5. The first to manipulate the land were the Native Americans who used tools and fire to convert the land to their needs. Areas were cleared for villages and growing crops while acres were also burned to make travel easier and improve hunting conditions. As Europeans arrived on the continent, the lands changed even more dramatically. The Colonists saw the forest as both a never ending resource, and an obstacle for using the land for farming purposes. Still, lumber quickly became one of America’s first exports along with fur which also depended heavily on the forest. As time passed, the population of America grew very rapidly. With a growing population more and more forests were converted for agricultural purposes. By the 1840’s "Manifest Destiny" had become popular, and the government thought transfer of public lands to private ownership as the best way to utilize the continents many resources. Around t... ...f thinking as he stated, "The lands that I have worked to set aside are not for my purpose, I did it for my children." Bibliography 1 Collins, Michael L. That damned cowboy: Theodore Roosevelt and the American West. New York: P. Lang, 1989. 2 Eaton, Pamela. "Setting Aside Pieces of the Wild." Denver Post, 21 February 1999, sec.C, p. 1-4. Database on-line. Available from Lexis-Nexis. 3 Kriz, Margaret. "Much Less Awful." The National Journal, 16 January 1999, sec. Environment, p. 96. Database on-line. Available from Lexis-Nexis. 4 Lorant, Stefan. The Life & Times of Theodore Roosevelt. 1st edition. New York: Double Day, 1959. 5 Locke, Timm. The state of the forest: an historical perspective. Information Access Company, 1997. Thompson Corporation Company. Database on-line. Available from Lexis- Nexis Academic Universe.

Saturday, August 17, 2019

Needs Assessment Essay

Students desire more than paper and pencil lessons. According to the National Council of Teachers of Mathematics (NCTM), â€Å"Technology is driving change in the content of mathematics programs, in methods for mathematics instruction, and in the ways that mathematics is learned and assessed† (as cited in Van de Walle, 2004, p. 103). In this study, I want to investigate whether any differences occur in the overall effectiveness of student learning of fraction lessons when the information is presented using different types of visual media, in this case, computer versus overhead. The purpose of this study is to describe the impact of presenting fraction math lessons using computer based instruction versus overhead projection presentations. Eighth-grade math students will feel more engaged while receiving computer-based instruction versus eighth-grade students who receive overhead projection instruction. The participants are 12 math students at a Middle School. All of the students have basic computer skills. The twelve students are all eighth graders but their scores vary on the math section of the Michigan Educational Assessment Program (MEAP) standardized test. However, the test scores in class show that students struggle with fraction problems. Twelve students will be randomly divided into groups; one group of six students will have computer-based instructions on solving problems involving fractions and percentages, compounded percentages and multiple discounts and the other group of six students will have lecture based instruction using the overhead and paper worksheets. â€Å"The logic of needs assessment can be summarized as a simple equation: desired status – actual status = need† (Dick, Carey, & Carey, 2005). Currently, the desired status is for the math students to score 80% on in-class fraction test. The actual status is that students are scoring between 69 – 70 %. The need is to improve the scores about ten points. Students become bored taking notes and looking at the overhead information. Students using the computer are forced to be actively engaged. Using student’s interest in present day technology gives both sides an advantage in obtaining educational success. The question that still remains is does it give students an edge over paper and pencil taught lessons? A high school in Texas, San Marcos High, put the questions to the test. Teachers were initially impressed with on-line lessons. However, during the assessment phase, it was hard to determine if students were guessing the answers to the multiple choice questions or answering the questions correctly. When questioned why the school chose to use the on-line based lessons, Mr. Darnall, the math department head, states â€Å"Both of us really thought it was a way to capture the students’ attention† (Trotter, 2007). According to Gagne’s Nine Events of Instruction, â€Å"in order for any learning to take place, you must first capture the attention of the student† (Kruse, n. d. ). Computer based lessons will satisfy this event. The students will be studied in their own groups. Data collection method included pre-test and posttest, interviewing, and observing students. Data will be collected in the form of daily worksheets and graded test. Also, students will completed a questionnaire about how involved they felt in each lesson. Answers from the questionnaire provided insight into the level of comfort student’s felt in using visual media to learn fractions. Students were observed during each presentation to look for a degree of understanding or misunderstanding. Triangulation is essential to cross-check information and presents an accurate view of the results. Three types of data to allow for triangulation are observing, interviewing, and examining records. These instruments were appropriate because these factors support the action of ensuring that the students have the prerequisite knowledge to begin instruction and supports informing the students what they will learn ( Dick, et al, 2005). Data will be analyzed through the use of descriptive statistics for measures of central tendency (mean, mode, median) and variability (standard deviation) (Gay, Mills, & Airasian, 2006). Interviews will be analyzed by grouping similar responses into clusters that address the same issue and develop total scores across an item cluster (Gay et al, 2006). References Dick, W. , Carey, L. , & Carey, J. O. (2005). The systematic design of instruction (6th ed). Allyn & Bacon. Gay, L. R. , Mills, G. E. , & Airasian, P.(2006). Educational research: Competencies for Analysis and applications (8th ed. ). Upper Saddle River, NJ: Prentice Hall. Kruse, K. (n. d. ). Gagne’s nine events of instruction: An introduction. Retrieved February 23, 2008, from http://www. e-learningguru. com/articles/art3_3. htm Trotter, A. (May 9, 2007). School subtracts math text to add e-lessons, test. Education Week. 26(36), 10-11. Van De Walle, J. A. (2004). Elementary and middle school mathematics: Teaching Developmentally. MA: Allyn and Bacon.

Friday, August 16, 2019

City Living and Social Interaction

City Living and Social Interaction How much are we affected by the environment we live in? Based on the ideas on Georg Simmel the way we think and comprehend the things around as can all be effected by the region we live it. â€Å"The Metropolis and Mental Life† by Georg Simmel is a essay stating how each individuals are effected by where they are positioned in our society. He explains the difference in the lifestyles of people living in urban cities compared to people living in rural cities. Georg Simmel believes that by living in a urban city we are forced to play a supporting role to the many things going on around us.Because of the busyness of the city we are dominated by the objectivism and we forget subjectivism. Simmel believes that as humans live in urban cities that are forced to only pay attention to the things that are essential to our lives. For example in a rural region one may stop and communicate to the people through out the area, but in a urban city you do not have time to communicate with everyone. Over time we start to view these people who we do not acknowledge less and less until they are seen as objects. Man's nature, originally good and common to all, should develop unhampered. In addition to more liberty, the nineteenth century demanded the functional specialization of man and his work; this specialization makes one individual incomparable to another, and each of them indispensable to the highest possible extent. † (Georg Simmel, pg 392) â€Å"The Metropolis and Mental Life† states that by living in a city our mind begins to act intellectual, not emotional. This causes us to only focus on the thinks that that important to get through our own life and we lose value in the little things.Simmel describes this as â€Å"blase† means that we become uninterested and unconcerned by the things around us because of over exposure. Simmel believes that although urban life can cause us to unappreciative the smaller element of our lives. Although rural life may allow you to value the smaller details in life,Urban life allows us to have more freedom and to understand ourselves. Simmel’s ideas can play a factor at both a global and a local level it can be the different between if you thank the bus driver or play apart in much bigger global issues. An example of Simmels theory on our society is the way e all grow up. As kids we have very little to worry about and because of this our interactions with others occur frequently. We are friendly and socialize lots with our peers. As we grow older we have more to worry about. We become more absorbed in our own lives and pay less attention to the people and things going on around us. This is the same thing that happen in urban cities compared to rural environments. In an urban city we barely communicate with anyone who not directly connected to ourselves, but in rural environments are are constantly chatting and talking to the people around us.This is why it is more common for people in rural cities to know their neighbors where in urban cities neighbor connections are more rare. Overall urban life causes individuals to pay less attention to what is going on around then as they are absorbed in managing their time and money. Works Cited Simmel, Georg. â€Å"The Metropolis and Mental Life. † Seeing Ourselves: Classic, Contemporary, and Cross-cultural Readings in Sociology. By John J. Macionis and Nijole V. Benokraitis. Upper Saddle River, NJ: Prentice Hall, 1998. 392-97. Print.

Thursday, August 15, 2019

AIDS in Sub-Saharan Africa: Current Actions and Prevention

The outbreak of AIDS and HIV has long been a health threat plaguing the Sub-Saharan region of Africa. Millions of people currently suffer from this disease, and the number of afflicted people still continues to rise. With the AIDS virus continues to be incurable, it is clear that medicine alone cannot provide Africa with enough relief or slow the growing percentages of people being infected or born with the disease.The only way that Africa could possibly be rid of AIDS– or at least have the spread of AIDS be stopped– is through preventative measures rather than medicine. It is through education and awareness rather than medicine that the Sub-Saharan African population will be able to stop the spread of HIV and AIDS; and in order for education to be effective, diligence and cooperation are also needed.  Sub-Saharan Africa refers to the area of the continent located in or below the Sahara Desert. The countries above this region are considered to be part of the Arab worl d, while Sub-Saharan Africa is referred to as the â€Å"black countries†.These countries include Angola, Botswana, Congo, Ethiopia, Kenya, Nigeria, South Africa, Somalia, and Zimbabwe (Avert 2010). With Africa consisting of so many third-world nations in which education is considered a luxury that is available to only a small percentage of the population, it is no wonder why HIV has become such a widespread epidemic.Back in 2008, approximately 22.4 million children and adults were reported as living with HIV, and an estimated 1.4 million African people actually died from AIDS (Avert 2010). What is worse, is that more than 14 million African children have lost at least one parent to AIDS, and many do not have any other living relatives.This is why there are so many children living in orphanages; and many of them, unfortunately, were born carrying the HIV virus. According to UNAIDS, a Joint United Nations Program for HIV and AIDS, â€Å"Sub-Saharan Africa remains the region mo st heavily affected by HIV. In 2008, sub-Saharan Africa accounted for 67% of HIV infections worldwide, 68% of new HIV infections among adults and 91% of new HIV infections among children.The region also accounted for 72% of the world’s AIDS-related deaths in 2008† (UNAIDS 2010). These statistics demonstrate how extreme the HIV and AIDS situation is throughout the African continent. It is especially unfortunate how many children are infected with HIV at the time of their birth and are essentially sentenced to a life with the virus.If more and more people are being born as HIV carriers, then the spread of the virus will continue to grow at an exponential rate.When it comes to the African population that is infected with HIV and AIDS, the groups of people who are the most likely to become infected is highly disproportionate.There are more than twice as many women and girls who are carrying the virus than there are boys and men in West Africa alone; and as a whole, females make up 60% of the infected population of sub-Saharan Africa. This imbalance is due to many social and cultural factors that negatively affect the female population. The UNAIDS group describes these statistics as such:Women’s vulnerability to HIV in sub-Saharan Africa stems not only from their greater    physiology susceptibility to heterosexual transmission, but also to the severe social, legal   Ã‚  Ã‚  Ã‚  Ã‚   and economic disadvantages they often confront.A recent comprehensive   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   epidemiological review†¦ in Lesotho found that sexual and physical violence is a key   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   determinant of the country’s severe HIV epidemic. According to a recent survey, 47% of   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   men and 40% of women in Lesotho say women have no rights to refuse sex with their   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   husbands or boyfriends. (UNAIDS 2010)It is not only a lack of awareness and education that has attributed to the spread of HIV, but also the lack of female rights in certain sub-Saharan African countries. Rape statistics are relatively high, with both grown women and young girls being the victims of these crimes.With relaxed laws failing to protect women from male sex offenders, it is clear why there are so many more women than men who become infected with HIV.The prevalence of female and child prostitution and sex trafficking also contributes greatly to the spread of the virus. It is a combination of a lack of sex education, women’s rights, and general safety that are causing the steady increase of the HIV-positive population along with spikes in the African mortality rates; and these are all issues that medicine alone cannot address.South Africa is currently one of the most HIV-infested countries in sub-Saharan Africa. In 2009, approximately 5.7 million people were living with the HIV virus, with the majority of these people being female (Avert 2010). In order to combat these figures and the further spread of HIV, â€Å"†¦the South African Government launched a major counseling and testing campaign (HCT) in 2010.By raising awareness of HIV the campaign aims to reduce the HIV incidence rate by 50% by June 2011† (Avert 2010). First, earlier testing is now being offered to pregnant women who have already tested positive for HIV in order to determine whether or not the virus has been passed on to their child.More importantly, are the measures the South African government have taken in order to spread AIDS awareness. The government has funded everything from different from commercials, to door-to-door campaigning, to public speakers and free HIV tests. Many surveys have proven that these campaigns have been well-received by certain age groups.More than 75% of South African between the ages of 15-24 years old, for example, reported having seen at least one of the campaigns; but the as age increases, the percentage o f people who have heard messages of AIDS awareness tends to decline (Avert 2010).This is most likely due to the majority of these campaigns targeting individuals of the younger generations– those who may not yet be sexually active, and those who are young enough to make early decisions that will protect them in the future.Although the awareness of HIV and AIDS has grown, people are not necessarily aware of how to prevent the virus from being transmitted and spread. The South African government has therefore been distributing hundreds of millions of male and female condoms among people, educating them on how to properly use this form of contraception and how condoms offer protection from sexually transmitted diseases.Studies show that condoms are mostly used by teenagers and young adults, which accounts for the decrease in the percentage of young people with HIV over the past few years. Overall, approximately 62% of people in South Africa habitually used condoms during sex in 2008, which is a dramatic improvement from the 27% figure back in 2002 (Avert 2010).As an additional form of HIV and AIDS prevention, clinics have begun to offer male circumcisions, as it was found that the procedure decreases one’s chances of contracting the virus by 60%. â€Å"It was estimated that a program with full coverage of male circumcision could prevent half a million infections and 100,000 deaths within a decade, with these figures rising in the decades to follow† (Avert 2010).This shows how the South African government has targeted HIV from a preventative standpoint, focusing on younger generations and measures such as condoms and male circumcision in order to educate the country about the virus and how it can be spread.Along with attacking the AIDS epidemic by increasing awareness and education, Nigeria has also taken a stand against the spread of HIV by addressing the political problems behind it.As part of the UNAIDS group, the country has released a pro gress report summarizing the actions that the government has taken in regards to the virus. The Nigerian government states:Nigeria has [formed] the Global Coalition of Woman and AIDS by establishing and   Ã‚  Ã‚  Ã‚  Ã‚   inaugurating National Action for Women Coalition and AIDS†¦ NAWOCA addresses   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   the vulnerability of girls, women and children through increase access to information and   Ã‚   education on prevention, treatment, care and support for HIV and reproductive heath   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   services. (UNAIDS 2010)This is a prime example of how HIV can be targeted from several directions that can all contribute to the future health of the African people. Nigeria has also increased its budget regarding HIV education, testing, and the funding of groups such as the NAWOCA in order to further their progress in decreasing the annual number of new infections.One important aspect of AIDS that should be recognized is that it is not only the disease itself that threatens the sub-Saharan African population. People typically consider AIDS to be a product of infectious diseases when, in reality, it is also the product of risky behavior (Green 2003: 57).If people are having unprotected sex on a regular basis, for example, they are automatically putting themselves at risk of contracting HIV or any other sexually transmitted disease.Being more aware of what these diseases are will not necessarily prevent them from ever being infected– educating them on how to alter their behavior and practice safe sex habits, however, will. Educating Africans about safe sex is just as important has teaching them about AIDS awareness or the dangers of the HIV virus; but in Africa, this is not always an easy task.Many schools are still uneasy about discussing safe sex and diseases, because some believe the topic to be inappropriate. Some students also feel very uncomfortable when talking about this subject with adults or peers.Still, it is obvious that the benefits of safe sex education far outweighs the risks of not knowing about it at all. Rather than focusing on the so-called taboo nature of the topic and how uncomfortable some may feel, schools all over Africa must make a collaborative effort to be diligent and thorough in what they teach their students (Onyancha 2009: 86).

Wednesday, August 14, 2019

Lindsay lohan

Mary-Kate and Ashley Olsen had planned to spend their 18th birthday on June 13 side by side. But when the much-hyped day arrived, Ashley was left to celebrate without her twin sister, first poolside at the Beverly Hills Hotel and then with a Jaunt to Mexico with two pals. One week later the reason for Mary-Skate's absence became clear: The star, recently the focus of speculation regarding her Increasingly frail-looking body, had been admitted to an undisclosed facility for treatment related to an eating disorder. â€Å"This is a challenge that Mary-Kate has made a decision to face,† says her rep Michael Poignant. â€Å"This is a challenge she will meet. † The admission struck a sad and troubled note for Mary-Kate, who along with Ashley has turned their image as positive, clean-scrubbed role models into a business empire that grossed more than $1 billion in sales last year. Yet to friends, family and even casual onlookers, the subject of Mary-Skate's health has been a so urce of concern In recent months. Although the petite twins (Mary-Kate is 5'2†³; Ashley Is 5'1 have always been slender, Mary-Kate appeared to be painfully thin of late.So widespread was the talk about her weight that the actress herself poked fun at It when the twins hosted the May 15 Saturday Night Live; playing paparazzi photographers, they shouted, â€Å"Mary-Kate, you're so skinny?eat a sandwich! † Sadly, beneath the playfulness was a health crisis. â€Å"There was an intervention,† says someone who has known the Olsen for several years, adding that the twins' father, Dave, and Mary-Skate's therapist committed her to a treatment facility soon after her June 7 high school graduation. â€Å"They finally reached the point where they had to act. They didn't want to find her dead on the floor from not eating. Those close to the star say that there was no single Incident that triggered the decision to seek professional treatment; rather, Mary-Skate's problems had steadily worsened with time. One source says that the change In Mary-Kate, who dates Boston University student David Guttenberg, 21 (his dad Is Trademarks studio expounder Jeffrey Guttenberg), first became evident two years ago. â€Å"She looked different,† says the source. â€Å"She developed circles under her eyes. † Staging the intervention before Mary-Kate turned 18 meant that her parents still had a legal right o seek treatment for her.It isn't the first time her family has tried to aid Mary-Kate, whom close pals call MS. According to one source, after the actress got into a minor car accident about a year and a half ago her father tried motivating her to eat by telling her she couldn't get her black Range Rover back until she gained some weight. Another source says the family hired someone to monitor Mary-Skate's eating. â€Å"Sometimes she was taken out of school to eat,† says a former classmate at Campbell Hall high school. â€Å"During the last year sh e had an adult eating with her most of the time.Everyone knew how skinny she was. † disorder],† says director Dennis Gordon, who helped the twins' spring comedy New York Minute. â€Å"l had a lot of meals with her, and it didn't seem there was anything wrong. † Adds Dir. Drew Pinky, the TV psychologist turned actor who played the twins' father in New York Minute: â€Å"She was the sweetest of the two. But I didn't notice anything. She; hid it well. † Such deception is typical behavior among eating-disorder sufferers, many of whom go to elaborate lengths to disguise their problems. â€Å"Everyone was very angry with Mary-Kate at first,† says a source.She's lied so much and for so long. It's part of the illness. † In fact, both Mary-Kate and Ashley flatly denied such problems in an interview with PEOPLE in April. â€Å"Being in the public eye, you're labeled that you have an eating disorder,† Ashley said at the time. â€Å"You have a drug addiction,† said Mary- Kate. â€Å"We don't have problems! † declared Ashley. The fraternal twins?MS has long been known as the free-spirited one; Ashley as the sophisticated one?have also put on a united front dealing with other recent challenges, including the dismal $13. 7 million box office for New York Minute. We ere really disappointed,† says Gordon. â€Å"They were incredibly mature about it. They said, ‘Okay, I guess we can't open a movie Just yet. Next! ‘ † Showbiz vets since making their debut on Full House at Just 9 months old, the girls have long been praised for their business savvy and solid grounding. But others have wondered if the stress placed on their slender shoulders would eventually take a toll, as it has on other young Hollywood stars (see sidebar). â€Å"The pressures of the entertainment and fashion business are pressures that Mary-Kate and Ashley both have always thrived on,† says a friend.That said, â€Å"ther e's no doubt that the pressure of being successful, running a business and planning for college?that's a lot. † Still, adds the friend, â€Å"l don't think you can draw a straight line between the pressure in nobody's life to this sort of illness. † Says Carolyn Costing, the director of the Eating Disorder Center of California and the Monte Indo Treatment Center in Malibu: â€Å"We look at it like there's a gun, a bullet and the trigger: The gun is biological predisposition, the culture is the bullet and something like the stress of being a celebrity is what pulls the trigger.Not helping matters is the ever-present skinny sweepstakes among young women, many of whom worship stars like Mary-Kate as a source of â€Å"administration,† Shortly after Mary-Skate's appearance at a May premiere, Web surfers on a bulletin board at guru. Com posted messages like, â€Å"I'm convinced she's Ana [a slang term for anorexic]! † Another online follower took notice of Mary -Skate's red string bracelet, which some teens and young adults wear as a signal of their â€Å"Ana† pride and to remind themselves not to eat. (Her rep's response: â€Å"l don't believe that's true [of Mary-Kate]. â€Å")

Coaching Model Assignment Example | Topics and Well Written Essays - 250 words

Coaching Model - Assignment Example The task each employee undertakes plays a huge part in the realisation of an organization’s objectives. Perspectives in this case refer to factors such as values and motivations that drive the employee to perform the delegated tasks diligently. Apparently, in an organization where workers lack motivation from the top management fails to meet its target objectives compared to an organization that boasts of motivated employees. Process refers to the manner that dictates performance of tasks such as working as a team with an intention of improving performance. An employer must ensure that his or her employees exhibit a sense of purpose and understand their delegated roles within the organization. Gray (2010) substantiates that employees with a sense of personal direction usually exhibit high performance levels. Managers need to embark on improving workers motivation such as offering fringe benefits to them because high motivation levels translate to greater employee productivity. Lastly, a manager must develop effective process within the organization such as in service training of employees because highly trained employees usually exhibit high productivity within the

Tuesday, August 13, 2019

Supervisor Interview Assignment III ( Is there someone who has Essay

Supervisor Interview Assignment III ( Is there someone who has Supervisor friends or contacts or you can be a interviewee if yo - Essay Example It is his duty to assess the performance of all employees working under the customer service department, their way of handling customer transactions, and to reprimand them when needed. He directly supervises a total of 20 employees under the customer service department. He graduated with a degree in Management. Before becoming a customer service supervisor, he was a customer service agent. Because of dedication and hard work he got promoted to this position. While he was still studying he was able to join seminars on work ethics and professionalism. He had also undergone management and leadership trainings provided by the company. He said that there a lot of qualities a good supervisor must possess but if he needs to mention three very important qualities, he will consider the following: Superb Leadership Skills- To effectively lead a team a supervisor should have this very important quality. Although it takes time to develop this one, but once a supervisor has it, then leading the t eam to success will be easy. Good Communication Skills- One of the most important components in business management is communication. Communication is not done in a way that will discourage an employee, there must be some sense of respect and openness to fully reach out to the members of the team. A Positive Attitude Towards Work- This type of job carries with it a big responsibility not only to the company but also to the customers. If the supervisor is able to show the eagerness to perform the job efficiently then the employees will be inspired to follow what their leader does. It's hard for him to determine the things that he wishes he knew before he became a supervisor. He just thought that he wishes he knew earlier the reason why we encounter customer complaints but he guesses it is true that you can never please everyone no matter how much effort you make. Secondly, he wishes he knew more about the things that cause signal disruptions because that is the usual complaint of our customers. He narrated that there was one time that a customer service agent received a call from a very angry female customer. She had complaints on signal disruption. The woman was so angry that the agent got frustrated and asked him to help her figure out a way to calm the customer down. Being the one in charge of handling these types of problems, he did not waste time; he talked to her politely and explained to her some possible causes of signal disruption. He then apologized to her for the inconveniences that interrupted her dealings and promised to take the necessary actions to solve the problem. He further stated that as a supervisor, he is the role model of the team. His own way of motivating his team members is by letting them feel that they are essential to the company. As much as possible he pushes them to do their best every day, and give them compliments every once in a while to boost their self confidence. He is lucky to have team members who are good listeners and fo llowers. He advised not to stop believing in your own capabilities. Never let other people ruin your beliefs and aspirations. He said that if you wish to become a supervisor in an instant that's definitely impossible not unless you came from a highly influential family. So he said to keep working hard and never surrender. Part II: Analysis Through this analysis, I will share my learnings and realizations from the recently conducted interview with the customer service supervisor. The interview shows an